tka99's Privacy Policy

Welcome to tka99. This privacy policy explains what kinds of information we collect about you when you use our platform, how that information is processed, under what circumstances it may be shared with third parties, and what steps we take to protect your rights. Please read this policy carefully. By continuing to use tka99, you will be considered to have accepted the terms of this policy.

1 What information we collect

1.1 Information you provide

When you open an account on tka99 or use the platform, we may collect the following information:

• Full name, date of birth, and gender
• Email address and contact details
• Mobile number (linked to bKash, Nagad, Rocket, or Upay)
• Password (stored in encrypted form — we never see your password in readable form)
• Documents required for identity verification (if applicable)
• Financial transaction information — deposit and withdrawal amounts and methods

1.2 Automatically collected information

When you visit our website or use the app, some information is collected automatically:

• IP address and device type
• Browser information and operating system
• Cookies and session data
• Login time, game play history, and time spent on the platform
• Referrer URL and navigation patterns

1.3 Payment-related information

For transactions on tka99, we support only bKash, Nagad, Rocket, and Upay. Information related to transactions made through these mobile financial services is recorded in our system. However, we never collect your mobile banking PIN or password.

2 Purpose of using your information

We use your information for the following purposes:

• Account management: To create, verify, and maintain your account
• Service delivery: To manage your gaming experience, betting, payment processing, and promotions
• Security and fraud prevention: To prevent unauthorized access, fraud, and money laundering
• Legal compliance: To meet applicable legal obligations
• Customer support: To resolve your complaints, questions, and assistance requests
• Responsible gaming: To monitor playing patterns and identify and support problematic behavior
• Improvement and analytics: To improve platform performance and user experience

3 Data storage and security

3.1 Technical security

tka99 uses industry-standard SSL encryption technology to keep your personal information secure. Our servers are housed in secure data centers and undergo regular security audits. Your password is always stored in hashed form.

3.2 Organizational security

Among our staff, only those who need access for specific responsibilities are able to access your information. All staff work under strict confidentiality agreements and receive regular data protection training.

3.3 Data retention period

We may retain your information while your account is active and, after your account is closed, for a defined period as required by legal and regulatory obligations. After the required period, information is securely deleted or anonymized.

4 Sharing and disclosure of information

tka99 may share your information in the following limited circumstances:

4.1 Service provider partners

We work with trusted third-party service providers — such as payment processing partners, game suppliers, and technology infrastructure providers. Only the minimum information necessary to deliver a specific service is shared with these partners, and they are bound by strict confidentiality agreements.

4.2 Legal obligations

We may be required to disclose information under a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will endeavor to notify you to the maximum extent permitted by law.

4.3 Fraud and money laundering prevention

As part of anti-money laundering (AML) and fraud prevention activities, relevant information may be shared with the relevant authorities.

4.4 What we do not do

• We do not sell your personal information to marketing or advertising companies.
• We do not share your information with third parties without authorization.
• We do not collect your payment PIN or OTP.

5 Cookies and tracking technologies

tka99 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 What cookies we use

• Essential cookies: Essential for maintaining login sessions and ensuring security.
• Functionality cookies: To remember your preferences such as language and display settings.
• Analytics cookies: To generate statistics about platform usage, which helps improve the service.

5.2 Cookie control

You can control or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly.

6 Your rights

You have the following rights regarding your personal information:

To exercise these rights, email us at [email protected]. We generally respond to your request within a reasonable time.

7 Protection of minors

tka99 is for people aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that a minor is using our service, their account will be closed immediately and their information will be deleted. If a parent or guardian believes their child is using our platform, please contact us at [email protected].

8 Third-party links and services

The tka99 platform may have integrations with third-party service providers such as payment gateways and game suppliers. These third parties have their own privacy policies that apply to the collection and use of your information on their own platforms. This policy applies only to tka99's own operations.

9 International data transfers

Your information may be stored or processed outside Bangladesh as required for our operations. In such cases, we ensure your information receives the same standard of protection. Any international transfer is secured through appropriate safeguards such as contractual obligations.

10 Steps in the event of a security breach

If a data security breach ever occurs and puts your information at risk, we will:

• Identify and contain the incident as quickly as possible
• Notify the relevant authorities in accordance with applicable laws and regulations
• Inform you within a reasonable time if your information is affected
• Take the necessary steps to prevent such incidents in the future

11 Changes to this policy

This privacy policy may be updated from time to time as our services, technology, and legal requirements change. For any significant changes, we will post a notice on the platform and the "Last updated" date will be revised. By visiting this page regularly, you can stay up to date with the latest policy.

12 Contact us

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us:

tka99 respects your privacy and is committed to protecting your information. Feel free to contact us with any concerns.